Norewegian Cruise Line
NCL America
Frequently Asked Questions
Faxback Online
Guest Registration
Travel Partners
Latitudes
Site Map
Important Passenger Info
Fleet Specials Destinations Freestyle Cruising Voyages & Pricing More Info News

Guests with Special Needs

NCL strongly believes that guests with special needs should have the amenities they need to enjoy their cruise. As such, each ship offers designated staterooms with wider doorways and bathrooms that will accommodate wheelchairs and staterooms with lights and under-pillow vibrating alarms for guests with hearing impairments. Guide dogs are permitted on all NCL ships. Many staterooms have refrigerators that can be used to store medications that must be kept cold.

Any physical disability or request requiring special treatment or attention should be reported to NCL's Ship Coordinator Department when the reservation is made, so that appropriate accommodations can be provided. NCL reserves the right to refuse or to revoke passage to anyone in such physical or mental condition as to be unfit for travel or who, in the judgment of the carrier, may be a danger to themselves or others.

Diabetes
Refrigerators are available in many staterooms for storing insulin.

Diet
NCL offers breakfast, lunch and dinner menus that include low-calorie, haute cuisine recipes from Cooking Light magazine. Our top-rated chefs can also prepare vegetarian entrees (nutrition information provided), as well as low/no sodium and low/no cholesterol entrees. Sugar-free and fat-free desserts are also available.

Hearing Impairments
Select staterooms are available on most ships for guests with hearing disabilities. Among the adaptive devices to make their cruise more enjoyable are in-stateroom lights and vibrating alarms that fit under a pillow and alert the guest to a doorbell, phone or emergency situation.

Medical Care for Minors Traveling Alone
All guests 18 years or younger must have a least one guest 21 years or older traveling with them in the same stateroom. A minor not traveling with a parent or guardian must produce a notarized parental or guardian consent letter authorizing medical treatment in case of an emergency. This letter must be presented to an NCL representative at the pier. Failure to produce the letter at embarkation may result in boarding being denied. There are no refunds in the event of denied boarding.

Onboard Medical Care
Guests are entitled to free medication for seasickness. Customary charges may be made for all other services. Commonly used medications are kept on board and may be purchased at the office of the ship's doctor. Dramamine, Meclazine, Alka-Seltzer and aspirin are available free at the Purser's Desk.

Oxygen Users
Guests who need oxygen or require oxygen therapy are welcome on all NCL ships; however, they must supply their own oxygen and liquid oxygen is not permitted onboard.

Pregnancy
NCL will not accept guests who will have entered their 24th week of pregnancy by the time their travel with NCL concludes. A statement from the expectant mother's doctor, stating her due date and fitness to travel must be sent to Ship Coordinator Department. NCL will not be responsible or liable for any complications of pregnancy which arise or occur during the cruise.

Wheelchair Users Sailing In Disabled Cabins
Though NCL does have wheelchairs on board for emergency or isolated incidents, guests that require fulltime use of a wheel chair must provide their own. Motorized wheelchairs and Scooters are welcome as well; however, they must be powered by gel-cell batteries. Due to safety regulations, NCL will not accept any wet-cell or acid battery-powered wheelchairs on board the ships. The wheelchair battery charger must be adaptable to 110 voltages.

Wheelchair Users Not-Sailing in Disabled Cabins
Though NCL does have wheelchairs on board for emergency or isolated incidents, guests that require fulltime use of a wheel chair must provide their own. Wheelchairs are welcome; however, they must be collapsible if the guest is not booked in a disabled cabin.

For additional information, please click here.

[1] The number of oxygen tanks which a guest is able to bring aboard is limited by applicable laws and regulations. Please contact your travel professional for further information.

 

© 2006 NCL Corporation Ltd., All rights reserved.
Legal Notice | Privacy Policy