GENERAL INFORMATION
TOUR DESCRIPTIONS, DURATIONS AND DEPARTURE TIMES
The information provided is designed to help you
select the excursions most suited to your interests. The tour
descriptions are as current and accurate as possible. Please
note that occasionally changes in the descriptions do occur.
Some tours will operate in an order that is different from
that presented. This helps to alleviate crowding at local
venues. The individual tour descriptions include approximate
durations and can be found under each tour name. Please note
that departure times are subject to change.
PRICES
Prices include meals, refreshments as indicated
in the tour description (including gratuities for these services),
plus guide and entrance fees, unless otherwise noted. There
is no charge for children under the age of 2 who do not occupy
a separate seat on a tour. Children’s prices are only
available as indicated on the order form. Participants under
the age of 13 pay child prices and participants 13 years of
age and older pay adult prices (unless otherwise noted). Due
to weight and balance limitations as well as passenger safety
and comfort, guests weighing 250 pounds (113kg) or more (fully
dressed), are charged an additional surcharge to reserve extra
space on the helicopter and all flightseeing tours. All prices
are in U.S. dollars. Prices on the order forms for Hawaii
only, DO NOT INCLUDE the additional 4.166% Hawaiian State
Tax that is assessed on all Shore Excursions.
RESPONSIBILITY
NCL, as a convenience to its guests, may sell tickets
for Shore Excursions or arrange other services which are operated
by independent contractors not affiliated with NCL. NCL cannot
be responsible for the acts or omissions of these independent
contractors. NCL’s responsibility to guests on board
Norwegian Cruise Line vessels is governed by provisions in
the Passenger Ticket Contract and does not extend beyond the
vessel.
PERSONAL POSSESSIONS
Personal articles including cameras, handbags, umbrellas,
etc. are the guest’s responsibility. NCL does not assume
responsibility or liability for any item, or for personal
effects, lost or damaged during any Shore Excursion or activity
undertaken on behalf of the guest.
CANCELLATION OR MODIFICATION
Cruise schedules are subject to change at the discretion
of the Captain, and may occasionally be affected by variations
in arrival or departure times, inclement weather, and mechanical
or equipment difficulties. NCL reserves the right to change
Shore Excursion prices and itineraries without notice. Excursions
are subject to cancellation or modification depending on the
number of guests participating. NCL reserves the right to
cancel a Shore Excursion for any reason, including inclement
weather, and shall not be liable for any loss to participants.
Participants holding tickets for canceled Shore Excursions
will receive a full refund. Should it be necessary to abandon
a Shore Excursion due to difficulties en route, NCL will arrange
the best possible refund for participants according to the
circumstances.
REFUNDS AND CANCELLATION FEES
All tours cancelled within 24 hours prior to arrival
in the port where the tour is scheduled to operate are non-refundable.
This applies to all cruises except for ones to Europe and
South America where all tours cancelled within 48 hours prior
to arrival in the port where the tour is scheduled to operate
are non-refundable. Certain tours, such as overland tours,
customized tours and tours with theater performances or special
events may be subject to different cancellation fees. ALL
HELICOPTER, SCUBA DIVING, SNUBA, SPORTFISHING AND GOLF TOURS
ARE NON-REFUNDABLE. Check with the Shore Excursion Desk for
details. If a flight departure is cancelled due to weather
by the flight company in conjunction with the Shore Excursion
Manager, a full credit is given. You can cancel a tour by
returning the tour ticket to the Shore Excursion Desk and
advising the staff of the cancellation. Refunds will be credited
to the guest’s onboard account.
TOUR OPERATORS
Tour operators have the right to require any individual
to withdraw from a tour at any time if they deem the individual’s
conduct detrimental to or incompatible with the interests,
comfort, well-being or harmony of the group as a whole. Tour
operators reserve the right to alter or adjust itineraries
to meet local conditions for participant safety and convenience.
Neither NCL nor local tour operators can extend financial
reimbursement to compensate for a participant’s disappointment
in the event circumstances beyond the reasonable control of
NCL or the tour operator make it impossible to provide services
as intended.
TRANSPORTATION
Prices include round trip transportation between
the ship and the tour location (unless otherwise noted). The
best available local transportation is utilized in every port
of call. However, guests should recognize that quality standards
may vary. Air-conditioned vehicles are not always available.
Cars, vans or taxis are often used in ports where coach transport
is limited.
GUESTS WITH DISABILITIES
While NCL strives to make its Shore Excursion program
available to all its guests, inherent tour venue limitations
and/or tour operator limitations exist that are beyond NCL's
control that limit the ability of guests with special needs
to participate in certain Shore Excursions. We urge such guests
to advise the Shore Excursion department of disabilities when
requesting tours and to further meet with the Shore Excursion
staff on board to discuss their disabilities as they relate
to the unique characteristics of each Shore Excursion. We
typically recommend independent transportation for the comfort
and convenience of guests with disabilities.
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